Cancellation Policy

Consistency supports progress.
— Anya Reddy, Play Therapist and Parent Coach
 

Effective Date: 01.01.2026

1. Notice Period

A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.

2. Late Cancellations

Cancellations made with less than 24 hours’ notice will be charged in full.

3. No-Shows

Failure to attend a scheduled session without prior notice will result in the session being charged in full.

4. Rescheduling

Rescheduling is subject to availability.

5. Package Validity

Therapy and coaching packages must be used within the agreed validity period.